Client testimonials and success stories from Gazelle CX

Here are some of things clients appreciate about us and how we leverage better marketing and customer experiences for business success.

We become trusted business partners for our clients—and often their friends. Here’s why they look forward to repeat engagements with Gazelle CX.

Leah Hattan - Membership Experience Manager at AARP

I had the pleasure of working with Ellen at AARP collaborating with her on her customer experience work.

I was particularly impressed by Ellen’s ability to design and roll out the AARP Experience Principals across the organization. She eloquently delivered professionalism and innovation for every project. She also developed and delivered user experience materials and training programs to employees across many groups within AARP. Working cross functionally across the organization is a skill that often takes years to develop but it seemed to come naturally to her. I would highly recommend Ellen and look forward to our paths crossing again!

Karen Petty Hold - Design Strategist

Ellen is one of the most generous collaborators I have ever worked with in my professional life. She is a detailed-oriented AND big picture thinker who has boundless energy to get a job done. She thrives on improving the lives of the customers she serves and is 1,000% dedicated to getting results. She is smart, dependable and a delight to be around. Her warmth and sense of humor, immediately puts customers at ease, enabling them to more deeply engage in journey mapping workshops. I am a better professional for having worked with her and am grateful for our collaboration.

Mike Lee - Senior Digital Strategy Advisor at AARP

Ellen is an incisive, action-oriented program manager of very high integrity. She oversaw the web customer relationship for several large programs at AARP and her soft skills helped put non-technical stakeholders at ease in the face of complex and ever-changing web processes. I would not hesitate to work with her again.

Yasha Moz - Consultant at World Bank Group

I had the pleasure of working with Ellen at Hillel. I was always impressed with Ellen's ability to connect with people, listen to their stories and then share the essence of every interaction via numerous articles, the annual report and website content, fundraising materials and social media tidbits. Ellen also possesses a unique global outlook and sensitivity - making it easy for her to build relationships with stakeholders around the world to successfully communicate across borders and cultural differences. Hillel’s brand worldwide is stronger because of Ellen's many contributions.

Hilary Longo - Marketing & Communications Exec

Ellen brings a high energy level to every project and applies her creativity to create compelling communications programs. For our trade show project, she was called in late in the process, pulled data together from many different sources, coordinated activities and resources across time zones, and facilitated the best possible showcase for our company. I recommend Ellen for her commitment, creativity, energy, and knowledge of marketing, branding, and communications.

Nina Preuss - President Preuss Enterprises, Inc.

Ellen was a strategic marketing and branding subcontractor for TCG on the NITRC project, and provided us exactly what we needed, when we needed it.

Diane Strahan - Marketing Executive

Ellen has completed a number of marcom projects for NeuStar. She is very personable, responsive and always follows up. She did a great job developing a message platform and brochures for me when I had no staff and started the job cold. She is very positive, energized and creative as well as enjoyable to work with.

Meg Muran - Content Strategist and Enterprise Storyteller at Moravia IT

Ellen is an amazing high-tech communications strategist who marries "forest for the trees" vision with "trees for the forest" execution in large-scale, ongoing campaign management. She is sharp, personable, deadline-oriented and engaged at every level with her accounts. Ellen brings integrity, clarity and enthusiasm to her business relationships. A true professional. Highly recommended.

Michael Cohen, Ph.D. - Founder of Cohen Research Group & Congress in Your Pocket

I worked with Ellen when we were both consulting with a mutual client. I was very, very impressed with her intelligence, clear thinking, and hard work. She is an asset to any marketing team and I highly endorse her.